Terms governing your use of Birch Wealthholm

Using Birch Wealthholm or opening an account means you accept these Terms of Use. If you disagree, do not access the website or use its services. These terms should be read alongside the Privacy Policy and the platform information covering charges, processing times and verification requirements.

Who can use the service

You need to be 18 or over, or meet any higher minimum age that applies where you live, and be legally able to use online financial or trading services. Registration and verification details must be accurate, complete and updated whenever necessary.

Important trading risk information

Cryptocurrency, forex, CFDs and other financial instruments can result in significant losses, including the loss of your entire committed capital. Previous results do not predict future performance. Trade only with money you can afford to lose. Birch Wealthholm makes no promise of returns.

Safeguarding your account

Keep your sign-in information confidential, enable two-step authentication where offered and take responsibility for activity carried out through your account. Notify us promptly if you suspect unauthorised access. Access may be paused while suspected fraud, misuse or non-compliance is investigated.

Access to the service

We work to keep the service reliable, but continuous availability cannot be assured. Scheduled maintenance, market circumstances, payment networks and technical problems can interrupt access. Any shown deposit or withdrawal timings are estimates and depend on the relevant payment provider or network.

Responsibility and trading choices

Birch Wealthholm accepts no responsibility for trading losses, investment choices or consequential harm resulting from reliance on website information. The material is general in nature and supports use of the service; it is not personal financial advice. Where appropriate, seek advice from an independent qualified professional.

Charges and payment records

Any relevant deposit, withdrawal or transaction charge will be displayed before you confirm the action. Following confirmation, no additional undisclosed charge should be applied without advance notice. Retain the transaction receipts and summaries supplied for your records.

Closing or restricting an account

You can ask support to close your account, subject to unsettled transactions and legal requirements to retain records. We may limit or end access if these terms are breached, a security concern arises or applicable law requires us to do so.

How to contact us

Send queries about these terms to [email protected]. If a translated copy differs from another version, the version of the website available when you accepted these terms will govern your use of the service.